Delete your HamKuf account
You can ask us to permanently delete your HamKuf account and personal data at any time.
How to request deletion
- Email support@hamkuf.app from the email address registered to your account, with the subject "Delete my HamKuf account".
- We may ask you to confirm the request so that nobody else can delete your account.
- We will confirm once deletion is complete, within 30 days of your request.
What is deleted
- Your profile, photos, intro video and voice messages.
- Your identity verification images (ID document and selfie).
- Your messages, introduction requests, preferences and saved items.
- Your sign-in credentials and notification token.
What we may keep
We may retain limited records where the law requires it or for fraud prevention and safety: for example payment and tax records, and records of reports about abusive behaviour. These are kept only as long as necessary.
Active subscriptions
Deleting your account does not automatically cancel a subscription bought through Google Play, Apple or Paddle. Please cancel it in the store or account where you purchased it so you are not charged again.
More detail on how we handle your data is in our Privacy Policy.